Mac.Need help with FaceAuth?
We're here to help.
FaceAuth isn't recognizing me
Make sure:
- Your camera is connected and available.
- FaceAuth has permission to access your camera.
- Your face is clearly visible to the camera.
- You have enough lighting for the camera to see you.
- Your enrolled identity is still enabled.
You can always use your Mac password if FaceAuth doesn't recognize you.
FaceAuth isn't opening
Try:
- Quit FaceAuth.
- Open it again.
- Check that you're running a supported version of macOS.
- Make sure the application is installed correctly.
Camera access isn't working
Open:
System Settings → Privacy & Security → Camera
and make sure FaceAuth has camera access enabled.